Shipping and Tracking
We Now have warehousing and distribution from Europe and USA. It will automatically register where your are from and send from the nearest distribution centre. - No more waiting for your delivery from Cape Town - South Africa.. YAY!!
Here are our estimated shipping delivery times:
Europe, EU: 3-8 business days
USA: 3-8 business days
Canada: 6-12 business days
Rest of the World: 10-20 business days
South Africa: We have a Dirty Habits store in Cape Town and a different website for South Africans with local shipping.. please visit dirtyhabitsstore.com if you are ordering from SA
Your order will be sent out on average within 3 days of ordering.
International shipping (Outside of Europe / USA):
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived or was returned to warehouse:
If your order didn't end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch with us at email@example.com making sure you quote your order number. We'll see what can be done.
If your order is returned to sender (sent back to our warehouse), you are responsible for the cost of re-shipment of your order.